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The Art of Focused Conversation: 100 Ways to Access Group Wisdom in the Workplace (ICA series)-The Institue for Cultural Affairs,R. Brian Stanfield

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Ebook About
The best 'how-to' for encouraging consensus in firms and organizations. Communication within many organizations has been reduced to email, electronic file transfer, and hasty sound bytes at hurried meetings. More and more, people appear to have forgotten the value of wisdom gained by ordinary conversations. The Art of Focused Conversation convincingly restores this most human of attributes to prime place within businesses and organizations, and demonstrates what can be accomplished through the medium of focused conversation. Developed, tested, and extensively used by professionals in the field of organizational development, The Art of Focused Conversation is an invaluable resource for all those working to improve communications in firms and organizations.

Book The Art of Focused Conversation: 100 Ways to Access Group Wisdom in the Workplace (ICA series) Review :



This book explores the use of a particular conversation format in the workplace, but it is adaptable to any group. If you are interested in community or involved in any groups, no process is more valuable than this one. This book tells the history of the creation of this method, explains its purpose and its parts, tells how to lead such a conversation, and offers 100 sample conversations for specific situations. The purpose of such a conversation is to allow a group of people to process their experience (to experience their experience, so to speak) by asking a series of questions in four different levels: the objective, the reflective, the interpretive and the decisional. This conversation gives form to a natural process which 1) grounds us first in the reality of life, 2) acknowledges the reality of our feelings, 3) looks at meaning based on the first two steps, not on some abstract idea, and 4) moves us into the future from the wisdom just discovered. This is a book of practical inspiration.
Brian Stanfield and colleagues have written a meaningful book that provides a profound, yet simple method to help groups effectively grapple and address any kind of issue.In the book, they say, "For whole systems to operate effectively, information must flow in every direction, up, down, sideways, and diagonally." They go on to describe leaders as askers of questions and state that "the participatory principle requires the art of asking questions."Canada's Institute of Cultural Affairs developed the focused conversation method as part of its Technology of Participation, which leads people through certain phases of reflection, enabling them to process their experiences as a group. A leader/facilitator asks a series of questions to elicit responses that take a group from the "surface of a topic to a topic to its depth implications for their life and work."The focused conversation uses questions at four levels:1. The Objective Level- questions about facts and external reality. 2. The Reflective Level - questions to call forth immediate personal reaction to the data, an internal response, sometimes emotions or feelings, hidden images and associations with the facts, when we encounter an external reality (data/objective) we experience an internal response. 3. The Interpretive Level - questions to draw out meaning, values, significance, and implications. 4. The Decisional Level - questions to elicit resolution, bring the conversation to close, and enable the group to resolve about the future.The first third portion of the book provides an understanding of the concept of focused conversation and is followed by 100 meeting topics with specific examples of questions at the four levels that would be appropriate.The book has helped me to re-think the types and the order of questions that I address to a group.

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